1. Data We Collect
When you register and use NgeKos, we collect:
- Name, email, and phone number.
- Property and transaction data (bookings, invoices, payments).
- Technical data: IP address, device type, and usage logs.
2. How We Use Data
Data is used to run the service: processing bookings, issuing invoices, sending Telegram notifications, and verifying properties. We also use it to improve search and show relevant recommendations.
3. Sharing with Third Parties
We do not sell personal data. Data is shared on a limited basis with:
- Payment providers to process transactions.
- Notification providers (Telegram) for messages you subscribe to.
- Legal authorities when required by regulation.
4. Storage and Security
Data is stored on servers in Indonesia and encrypted in transit. Internal access is limited to teams who need it. Retention follows transaction bookkeeping obligations, up to 10 years for financial data.
5. Your Rights
You can request a copy, correction, or deletion of your personal data anytime via halo@ngekost.id. Requests are processed within 14 business days. Deleting your account doesn't delete transactions the law requires us to keep.
6. Data Protection Contact
Send privacy questions to halo@ngekost.id with the subject "Privacy". We respond within 3 business days.